Your NHSmail account will now disappear from Mac Mail. Once highlighted, select the minus symbol in the bottom left-hand corner of the window. Select the Exchange account in the left-hand pane. To re-establish connectivity: Select Apple and Accounts – the below image will show all the Mail accounts you have setupģ. Within Connection Doctor (Window Connection Doctor) you will see the below error messageĢ. You will notice an error message (Account Error), as shown in the images You will receive countdown communications advising of when this will be to your nhs.net email account.ġ. If you use the built in Apple Mac Mail application (icon for reference), please follow the steps below after your account completed the Refresh. The screenshots shown are from MacOS Catalina. Important Note: Some of the steps may look slightly different depending on the version of MacOS you use. This will reconnect your client Mail Users You will notice a popup as shown in the image belowĢ. To re-establish connectivity, select ‘Always use my response for this server’ and then ‘Allow’. If you have downloaded the Microsoft Outlook application (from the Mac App Store) onto your Mac device and use this instead of the Mac Mail application, you will need to follow these steps to start receiving emails:ġ. If you use both the Mac Mail and the Microsoft Outlook applications, you will need to follow all guidance steps below to reconfigure your Mail settings correctly Outlook Application
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